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Walmart: Inside the Movement to Make Gig Work More Human
Discover how Walmart’s Rafi Barragan is transforming gig driver support with empathy, automation, and proactive platform design to build trust and resilience at scale.
3 min read


What It’s Really Like to Jump Out of a Plane at 13,000 Feet
One tandem jump. Five minutes of freefall. A total shift in perspective. Read how skydiving scared the hell out of me and why I’d do it again.
5 min read


How Airbnb Superhosts Navigate Cancellation Policies, Guest Expectations, and Earning Five-Star Reviews
If you’ve ever hosted on Airbnb, you know that being a good Host is more than just offering clean sheets and a hot shower. It’s about...
7 min read


Luxury Meets Intelligence: How Michael Kors Delivers Personalized CX at Scale
Michael Kors’ Ebrahim Hyder reveals how the brand blends AI, personalization, and human connection to transform luxury customer experiences at scale.
3 min read


Q&A with Artist and Illustrator Lamzidoodles
Linda Lam aka Lamzidoodles is a master letterer, highly stylized illustrator, and lover of all cute things.
3 min read


Lunch at the Lo’i Reveals Traditional Hawaiian Models of Communal, Sustainable Living
From the moment you step on the idyllic grounds of Papahana Kuaola, you can already feel the magnificent energy of the ‘āina (land).
5 min read


CJM Country Stables Offer Guests an Unparalleled Experience on Kauai’s South Shore
Explore Kauai’s breathtaking Maha’ulepu coast on horseback with CJM Country Stables. This scenic ride through valleys, sun-drenched trails, and seaside views is the perfect mix of adventure and tranquility.
3 min read


Visiting Kauaʻi Isn’t Just About Discovering the Island — It’s About Discovering Yourself
After a soul-stirring trip to Kauaʻi, I reflect on the island’s power to shift perspective. Discover a curated list of unforgettable experiences, from food tours and ziplining to serene garden walks and oceanfront escapes. This is a reminder to slow down, savor beauty, and rediscover yourself.
9 min read


The Art of Precision: Experiencing a 13-Course Kaiseki at Michelin-Starred n/naka
It took more than four months to get a reservation for two at Niki Nakayama's restaurant n/naka. And it was so worth the wait.
2 min read


Here's What It's Like Taking a 36-Hour, 1608-Mile California Zephyr Train Journey from Chicago to Salt Lake City
The California Zephyr is probably the most talked about Amtrak train route in North America and for good reason.
6 min read
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